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From: candywright@ canadamail.ca
RE: Delivery status
Date: January 6, 2010
On January 4, I sent a package from the U.S. to Canada. Your fim promises overnight delivery but the package sent on January 5 in the morning has still not arrived.
Our trade fair takes place tomorrow morning at 9:10 a.m. My colleagues are setting up our booth this aftenoon, and they need the package that contains our brochures and pricing information.
Can you please investigate and get us our package on time (within 24-hours) as your advertisements promise?
Thank you,
Candy Wright
Why does Wright require brochures today?
She needs to fly to Canada.
The career fair has already started.
Her colleagues need the brochures for the next day.
Her colleagues are leaving at 12:00 a.m. tomorrow
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