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Who is the sender of the complaint reply letter?

Pertanyaan

Answer these questions based on the complaints letter and the reply!


The Reply

Daniel Books & Co
50 Broadway Avenue
New York USA
March 8, 2015

Samuel Black
Culture Light Institute
23 Sunflower Road
Maryland USA

Dear Mr. Samuel,

    Please accept our apologies for this lapse on our part. We always check all the books before packing and dispatching them. It is really unfortunate that this time you received three defective sets.

    Today itself we are replacing them at our cost. We may also assure you that in future we will be more careful in fulfilling your order. We are really sorry for the inconvenience caused to you.

Yours sincerely,

Daniel Dwight
Daniel Books & Co
50 Broadway Avenue
New York USA

Who is the sender of the complaint reply letter?

D. Yaniar

Master Teacher

Mahasiswa/Alumni UIN Syarif Hidayatullah Jakarta

Jawaban terverifikasi

Jawaban

jawaban yang tepat adalah "The sender of the complaint reply letter is Daniel Dwight from Daniel Books & Co."

Pembahasan

Soal ini menanyakan siapa pengirim surat balasan atas sebuah surat pengaduan di atas. Surat di atas merupakan surat balasan atas sebuah surat pengaduan.

Sehingga, jawabannya dapat ditemukan pada bagian pengirim surat, yaitu "Daniel Books & Co, 50 Broadway Avenue, New York USA, March 8, 2015". Selain itu, juga dapat ditemukan pada bagian akhir (signature), yaitu "Yours sincerely, Daniel Dwight, Daniel Books & Co."

Jadi, jawaban yang tepat adalah "The sender of the complaint reply letter is Daniel Dwight from Daniel Books & Co."

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