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Who is the sender of the complaint letter?

Pertanyaan

Answer these questions based on the complaints letter and the reply!


The Reply

Daniel Books & Co
50 Broadway Avenue
New York USA
March 8, 2015

Samuel Black
Culture Light Institute
23 Sunflower Road
Maryland USA

Dear Mr. Samuel,

    Please accept our apologies for this lapse on our part. We always check all the books before packing and dispatching them. It is really unfortunate that this time you received three defective sets.

    Today itself we are replacing them at our cost. We may also assure you that in future we will be more careful in fulfilling your order. We are really sorry for the inconvenience caused to you.

Yours sincerely,

Daniel Dwight
Daniel Books & Co
50 Broadway Avenue
New York USA

Who is the sender of the complaint letter?

B. Atlaliust

Master Teacher

Mahasiswa/Alumni Universitas Negeri Medan

Jawaban terverifikasi

Jawaban

jawaban yang tepat adalah "The sender of the complaint letter is Samuel Black."

Pembahasan

Soal ini menanyakan siapa pengirim surat pengaduan di atas. Surat di atas merupakan surat balasan atas sebuah surat pengaduan. Sehingga, jawabannya dapat ditemukan pada bagian penerima yang diletakkan setelah bagian pengirim, yaitu "Samuel Black, Culture Light Institute, 23 Sunflower Road, Maryland USA". Selain itu, dapat juga dilihat pada bagian salam (greeting), yaitu "Dear Mr. Samuel,".

Dengan demikian, pengirim dari surat pengaduan adalah Samuel Black.

Jadi, jawaban yang tepat adalah "The sender of the complaint letter is Samuel Black."

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