Pertanyaan

Kenari Jaya Street 561
Semarang

December 30, 2020

Customer Service World Sports

Dear Sir or Madam.

I have recently ordered a new pair of soccer cleats (item #789123) from your website on September 20. I received the order on September 27. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in fron of the part where the left toe would go. My order number is SC2096551.

To reslove this problem, I would like you to credit my account for the amount charged for my cleats. I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.

Thank you for taking the time to read this letter. I have been a satisfied customer of yourstore for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at 089541551907.

Sincerely,

Hamdi Nasra

What is the purpose of the letter above?

A. Acfreelance

Master Teacher

Jawaban terverifikasi

Jawaban

jawaban yang tepat adalah the purpose of the letter above isto complaint about the new pair ofsoccer cleats that he bought were used.

jawaban yang tepat adalah the purpose of the letter above is to complaint about the new pair of soccer cleats that he bought were used.

Pembahasan

Surat di atas adalah complaint letter atau surat keluhan yang ditujukan kepada World Sports. Seperti namanya, complaint letter memiliki tujuan untuk mengajukan keluhan yang dialami oleh si penulis surat. Dalam teks di atas terdapat kalimat "Unfortunately, when I opened it, I saw that the cleats were used" yang artinya "Sayangnya, ketika saya membukanya, saya melihat bahwa sepatu cleats nya sudah pernah dipakai." Dari kalimat tersebut, kita bisa menyimpulkan bahwa tujuan si penulis mengirim surat tersebut adalah mengajukan keluhan tentang sepatu baru yang dia beli sudah pernah dipakai atau dalam Bahasa Inggris to complaint about the new pair of soccer cleats that he bought were used. Jadi, jawaban yang tepat adalah the purpose of the letter above isto complaint about the new pair ofsoccer cleats that he bought were used.

Surat di atas adalah complaint letter atau surat keluhan yang ditujukan kepada World Sports.

Seperti namanya, complaint letter memiliki tujuan untuk mengajukan keluhan yang dialami oleh si penulis surat. Dalam teks di atas terdapat kalimat "Unfortunately, when I opened it, I saw that the cleats were used" yang artinya "Sayangnya, ketika saya membukanya, saya melihat bahwa sepatu cleats nya sudah pernah dipakai."

Dari kalimat tersebut, kita bisa menyimpulkan bahwa tujuan si penulis mengirim surat tersebut adalah mengajukan keluhan tentang sepatu baru yang dia beli sudah pernah dipakai atau dalam Bahasa Inggris to complaint about the new pair of soccer cleats that he bought were used.

Jadi, jawaban yang tepat adalah the purpose of the letter above is to complaint about the new pair of soccer cleats that he bought were used.

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