Dear Mr. Thompson I recently received a letter from Mr. Robinson, a valued customer of ours. He purchased an Italian coffee table and four French dining room chairs from which your company delivered to his residence. He has written a complaint that the purchases arrived damaged. We pride ourselves in the quality of our product and would like an explanation as to how this mishap occurred. Even though the items are insured our reputation is at stake. I would be most grateful if you would reply as soon as possible so that this matter can be resolved to everyone's satisfaction. Sincerely, Jackie Middleton Customer Services Manager Who is Mr. Thompson?

It can be inferred from the text that the customer want to solve the problem by ...

Dear Mr. Green. I am writing concerning claim #760. The amount that your adjusters have set for the damage caused by Hurricane Harry to my barn is unacceptably low. The amount that your company has...

Dear Mr. Thompson I recently received a letter from Mr. Robinson, a valued customer of ours. He purchased an Italian coffee table and four French dining room chairs from which your company deliv...

Dear Mr. Green. I am writing concerning claim #760. The amount that your adjusters have set for the damage caused by Hurricane Harry to my barn is unacceptably low. The amount that your company has...

Your store purchase 150 hats but the company only send 50 hats. Write down a complaint letter to ask about the remaining hats!Write your own store name and the company where you send the letter!