Pertanyaan

Choose the correct answer by crossing A, B, C, D, or E.

Dear Mr Anto,

According to our records, you were late in paying the instalments for the last three consecutive months. We are not charging you penalties but we offer the following suggestion.

We understand our customers' situation. Sometimes our customers find that their financial situation has changed. May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible. We welcome a chance to discuss your situation with you. We look forward to hearing from you soon.

Sincerely yours,

Kim Rogers Customer Relation Manager of Kethip Bank

What solution does Kim Rogers offer?

Writing a letter of recommendation to the customer service department.
Giving a loan to change Mr Anto's financial situation.
Rescheduling the payments.
Giving financial support.
Renewing the agreement.

N. Puspita

Master Teacher

Jawaban terverifikasi

Jawaban

jawaban yang benar adalah C.

Pembahasan

Soal ini menanyakan solusi yang ditawarkan oleh Kim Roger. Di dalam suratnya, Kim Roger menuliskan " May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible" yang artinya "Bolehkah saya menyarankan agar Anda menemui departemen layanan pelanggan kami untuk meninjau berbagai jenis akun kami dan menjadwal ulang pembayaran sesegera mungkin" Berdasarkan hal tersebut kita ketahui salah satu solusiyang ditawarkan oleh Kim Roger adalah melakukan penjadwalan ulang pembayarannya ( rescheduling the payments ). Jadi, jawaban yang benar adalah C.

Soal ini menanyakan solusi yang ditawarkan oleh Kim Roger.

Di dalam suratnya, Kim Roger menuliskan "May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible" yang artinya "Bolehkah saya menyarankan agar Anda menemui departemen layanan pelanggan kami untuk meninjau berbagai jenis akun kami dan menjadwal ulang pembayaran sesegera mungkin"

Berdasarkan hal tersebut kita ketahui salah satu solusi yang ditawarkan oleh Kim Roger adalah melakukan penjadwalan ulang pembayarannya (rescheduling the payments).

Jadi, jawaban yang benar adalah C.