Pertanyaan

Choose the correct answer by crossing A, B, C, D, or E.

Dear Mr Anto,

According to our records, you were late in paying the instalments for the last three consecutive months. We are not charging you penalties but we offer the following suggestion.

We understand our customers' situation. Sometimes our customers find that their financial situation has changed. May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible. We welcome a chance to discuss your situation with you. We look forward to hearing from you soon.

Sincerely yours,

Kim Rogers
Customer Relation Manager of Kethip Bank

What problem does Mr Anto have?

The bank charged him penalties.
Mr Anto was fired from the bank.
Mr Anto was unable to pay his instalments for three months.
Mr Anto was unable to see the customer service of the bank.
The bank was almost bankrupted by Mr Anto's late payment.

N. Puspita

Master Teacher

Jawaban terverifikasi

Jawaban

jawaban yang benar adalah C.

Pembahasan

Soal ini menanyakan masalah yang dimiliki oleh Pak Anto. Di dalam surat tertera kalimat " According to our records, you were late in paying the instalments for the last three consecutive months " yang artinya "Menurut catatan kami, Anda terlambat membayar cicilan selama tiga bulan terakhir berturut-turut". Berdasarkan pernyataan tersebut dapat diketahui bahwa masalah yang dimiliki Pak Anto adalah ia tidak mampu membayar cicilan selama tiga bulan, bila diterjemahkan ke dalam bahasa Inggris menjadi " Mr Anto was unable to pay his instalments for three months". Jadi, jawaban yang benar adalah C.

Soal ini menanyakan masalah yang dimiliki oleh Pak Anto.

Di dalam surat tertera kalimat "According to our records, you were late in paying the instalments for the last three consecutive months" yang artinya "Menurut catatan kami, Anda terlambat membayar cicilan selama tiga bulan terakhir berturut-turut".

Berdasarkan pernyataan tersebut dapat diketahui bahwa masalah yang dimiliki Pak Anto adalah ia tidak mampu membayar cicilan selama tiga bulan, bila diterjemahkan ke dalam bahasa Inggris menjadi "Mr Anto was unable to pay his instalments for three months".

Jadi, jawaban yang benar adalah C.