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I think we shouldn't hate waiting in line. Queuing is something we all do, commonly in public facilities. Queuing is governed as much by environmental design as unspoken rulers promoting equality and efficiency. It is a social norm. It exists because there is an imbalance between the supply and demand of services. There is more demand than supply. Therefore, queuing is a very efficient way to deliver a service without having a serum of people fighting to get to it first. It also functions to prevent people who are the loudest and the most devious from gaining unfair advantage.
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