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10 April 2017
Dear Suprapto,
I would like to apologize for the inconvenience that I caused yesterday. It was really my fault. I didn't realize I had moved your books from the shelf.
I just wanted to look for my missing novels. Unintentionally, I moved your books from the shelf to the boxes. I thought it was the right decision to put the books in the boxes we had prepared for the temporary container during the installation of the new furniture. I didn't think that it would cause you problems in finding books that you needed.
I promise to put the books back on the shelf in alphabetical order, so that it will be easier for you to find the book you are looking for.
Forgive me because I didn't consider that you might still need any book from the shelf. I know I caused you inconvenience and made you upset. Once again, I promise that it won't happen again.
Sincerely,
Ahmadi
Why was Suprapto upset? Because ....
he didn't like the boxes
Ahmadi didn't want to change shelves
the books should not be placed in the boxes
the books are too old to be placed on the shelves
he could not identify the position of the books he needed
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