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Pertanyaan
The question is based on the following text.
Mr. Dennis Effenberg
Aviacom Technology
Domina Street
Newhome City
Dear Mr. Dennis Effenberg,
In response to your letter of January 15, 2020, we apologize for the loss of 10 computers the shipment. We are sending the additional 50 computers immediately as compensation for the loss.
We value our relationship with your company, and we regret the inconvenience. You can be assured that this will not happen again in the future. We also enclose some catalogues of our new products.
Sincerely yours,
Joe Dominic
Manager
We know from the letter that Mr. Dominic apologized because ….
his reputation was at stake
he has to keep his name clean
he doesn't want Mr. Effenberg sue his company
he needs to keep his relationship with Mr. Effenberg alive
he wants to keep the relationship with Aviacom Technology strong
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A. Mufida
Master Teacher
30
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