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Read the following text and answer the question!
I have enjoyed my membership at the fitness center for the past two years, but I have recently avoided the spa because it is so unpleasant. The shower room is especially bad. The floors have become grimy and littered with paper towels and partially used bars of soap. The nonslip mats between the stalls are disintegrating. It simply does not look or feel clean anymore.
I would like to retain membership in the center, but I also want to get good value for my money. I hope these conditions can be improved for the benefit of all concerned.
We know from the first paragraph that ...
The fitness center used to be dirtier two years ago.
The writer is a new regular customer at the fitness center.
The writer wants to retain her membership at the fitness center.
The writer is someone who always complains about everything.
The writer had once been satisfied with the fitness center, but now she isn’t.
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M. Robo
Master Teacher
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