Pertanyaan

Read a customer review below and answer the question! From:[email protected] Quick and Easy to Deal With I’m happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics,and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for. The only reason not to give five stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this information was no stated anywhere. From the review above, we can infer that ...

Read a customer review below and answer the question!

Quick and Easy to Deal With
I’m happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
The only reason not to give five stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this information was no stated anywhere.

From the review above, we can infer that ...

The customer was satisfied with the product she purchased.
There was no information about the cash back in the company site at all.
A staff gave the customer recommendation, so she got what she needed.
The customer didn’t claim the cash back due to its complicated claiming process.
The company needed to provide better product and customer service management.

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Jawaban terverifikasi

Jawaban

kesimpulan yang benar adalah A.

Pembahasan

Pada kalimat pertama, penulis mengatakan “Aku senang dengan telepon dan transaksi yang saya dapatkan dari perusahaan.” Hal ini berarti penulis merasa puas dengan produk yang dia beli. Hal yang dia keluhkan pada paragraf kedua adalah masalah klaim cashback yang harus dilakukan secara terpisah dari proses transaksi. Jadi, kesimpulan yang benar adalah A.

Pada kalimat pertama, penulis mengatakan “Aku senang dengan telepon dan transaksi yang saya dapatkan dari perusahaan.” Hal ini berarti penulis merasa puas dengan produk yang dia beli. Hal yang dia keluhkan pada paragraf kedua adalah masalah klaim cashback yang harus dilakukan secara terpisah dari proses transaksi.

Jadi, kesimpulan yang benar adalah A.

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