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Pertanyaan
Read a customer review below and answer the question!
From: [email protected]
Quick and Easy to Deal With
I’m happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
The only reason not to give five stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this information was no stated anywhere.
From the review above, we can infer that ...
The customer was satisfied with the product she purchased.
There was no information about the cash back in the company site at all.
A staff gave the customer recommendation, so she got what she needed.
The customer didn’t claim the cash back due to its complicated claiming process.
The company needed to provide better product and customer service management.
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A. Lee
Master Teacher
3
0.0 (0 rating)
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