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Read the dialogue below and answer the question!
Customer: Excuse me, can you help me?
Shop assistant: Yes, of course. What can I do for you?
Customer: I bought this shirt yesterday, but it didn't fit.
Shop assistant: Do you want to change it or get a refund?
Customer: I would like to have the extra large.
Identify the structure and the expression of offering help or service! ____
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D. Danti
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