Dialog 1 Mr Ardi Good morning. Fame Advertising. Ardi is spealing. (1) Ms. Dena Good morning. This is Dena from Crunchy Snack I'd (2) 12 our products using your advertising company's service, and I need information about it Miss Dena. We are glad to have you as What kind of advertisement do you wish? (1) Mr. Ardi Thank you for (3) Ms. Dena Advertisement on

Dialogue 1 Receptionist : Hello, the Garuda Hotel. Guest : Hello, this is Santiago Uno. Do you have rooms for a family of four for tomorrow night, please? Receptionist : We have two twin rooms. Is that all right? Guest : Yes, that's fine. How much is bed without breakfast, please? Receptionist : Seven hundred thousand rupiahs per room, per night. Guest : Good, I'll take those rooms. Receptionist : Would you repeat your name, please? Guest : Santiago Uno. Receptionist : Would you repeat that again, please? Guest : Santiago Uno. Receptionist : Thank you for your choice to stay in the Garuda Hotel. Guest : You're welcome. Dialogue 2 Receptionist : Twenty Four Seven Clinic, good morning. Patient : Good morning. This is Krishna Kumar. Could I make an appointment with doctor Gunawan? Receptionist : Hold on, please. Let me check his schedule. He will he in his office at five o'clock tomorrow afternoon. Patient : Is half past five tomorrow okay? Receptionist : That's fine. Would you repeat your name, please? Patient : Krishna Kumar. Receptionist : Sorry? Patient : Krishna Kumar Receptionist : Would you spell that, please? Patient : K as in kilo, R as in Romeo, I as in India, S as in sierra, Has in hotel, N as in November, A as in apple, K as in kilo, U as in uniform, M as in mike, A as in apple, R as in Rome. Receptionist : Thank you, Mr Kumar. See you tomorrow at half past five. Patient : You're welcome. 1) Santiago Uno is ... in the Garuda Hotel

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Change the following direct speech into reported sentences. Julia, a lobby operator, received some phone calls. She then reported the phone messages to some people in her office. 1. A message from Rudy to Diana: "I can do the night shift tomorrow." 2. A message from Firda Hamid to Andy Rusadi: "Please call me as soon as possible." 3. A message from Mr. Budi Laksono to shift supervisor: "Can you tell her that Budi Laksono called?" 4. A message from XYZ Paper to Jimmy Bowo: "Please tell him that we sent the package yesterday." 5. A message from Benny to Mia: "Can you ask her to meet me in the canteen during lunch time?" 6. A message from Mr. Fred Kelleher to Mr. Abiyoso: "Please ask Mr. Abiyoso to call Mr. Kelleher at 718-555-1111. Anytime, today or tomorrow." 7. A message from Ms. Rita Ang to Mr. Tommy Siregar: "The next board meeting is postponed to Monday, 12th of October at 10 a.m." 8. A message from a security to Indra Jaya: "A package has been sent to him. Please pick it up at the security post." 9. A message from dentist office to a director: "His dental appointment is at 6 p.m. today. Please come ten minutes earlier." 10. A message from PY Management to the Finance Manager: "You are invited to the 2018 Trend Seminar at 10 a.m. this Wednesday at Four Seasons Hotel. Please call back on this number in case of problems." 11. A message from Private Real Estate to Mrs. Linda Wong: "Susan from Private Real Estate will show you the property on Thursday at 2 p.m. Please reply to this number if you need to change the time." 12. A message from Ms. Jennifer Supit to the Finance Manager: "Could you tell him that Jennifer Supit called and I'm in the office all day if he can call me back." 13. A message from ABC Bank to Mr. Tommy Siregar: "We have witnessed unusual activity with your account. Please call back as soon as possible." 14. A message from Bank Harapan to Indra Jaya: "Your renewal payment is now overdue. Please contact us on 445-6783 URGENTLY to discuss your policy." 15. A message from Mr. Yoppi Chan to the director: "Trusted Bank reminds you of your appointment at 23 Newington Way on Monday, 13th of August at 10 a.m. Your account manager is Timothy Jackson."

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NO. 20 She ... a bank teller since you were five years old. A.Becomes B.Became C.Has became D.Has become E.Have become NO. 21 Haven’t you ... Mr. Koko at the teacher’s room? A.Meet B.Met C.Meeting D.Has meet E.Have meet NO. 22 Mr. Badru is looking for his laptop, he can’t find it. He ... his laptop. A.Is loosing B.Had loose C.Have lost D.Has loose E.Has lost NO. 23 The internet has generated many changes in our lives. It has changed the way we communicate and access information. The internet also has changed the way we buy things. In today's online shopping is growing rapidly. It has become a new culture in every country. Buying things online is very easy. The only thing to do is to go to a certain website, which sells the product you need. The search engine on the web also enables us to find things fast with various choices. After the product is chosen and the payment is made, the online shopper should only wait for three to five days until the thing purchased comes to his/her door. Another good advantage of online shopping is that things may be cheaper than in real stores. In the other hand, online shoppers should be careful in choosing products. Sometimes, you do not get what you need. Another big problem is the quality of the things can be less than similar items in real stores.That's the reason why online shoppers must thoroughly check products offered. What does the text mainly talk about? A.The benefits of online shopping B.The procedure of shopping online C.The deficiencies of online shopping D.Things to do when online shopping E.The strengths and weaknesses of online shopping NO. 24 The internet has generated many changes in our lives. It has changed the way we communicate and access information. The internet also has changed the way we buy things. In today's online shopping is growing rapidly. It has become a new culture in every country. Buying things online is very easy. The only thing to do is to go to a certain website, which sells the product you need. The search engine on the web also enables us to find things fast with various choices. After the product is chosen and the payment is made, the online shopper should only wait for three to five days until the thing purchased comes to his/her door. Another good advantage of online shopping is that things may be cheaper than in real stores. In the other hand, online shoppers should be careful in choosing products. Sometimes, you do not get what you need. Another big problem is the quality of the things can be less than similar items in real stores.That's the reason why online shoppers must thoroughly check products offered. How can online shoppers choose products? They have to .... A.Go to real shops B.Have an account C.Have a computer D.Visit the shop’s site E.Log in to their email

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Arminta: Hey, guys, I have an announcement to deliver to you. Freddy : What is it about? Arminta: Listen, two days ago our friend, Fathur, lost his mobile phone in his locker. He forgot to lock his locker. Freddy : What a bad luck! Arminta : Yeah, it was. So to avoid such an incident happening again, this morning, Mr. Sutardi, our homeroom teacher called me to announce this. Freddy : Okay, we're listening. Arminta : First, put all your important belonging in the locker. Make sure you lock the lockers properly, and the last one, don't leave the key hanging in the keyhole. Freddy : Okay, we'll do it. Thanks for reminding us. Arminta : Yes, be careful, guys. Thanks. 1. Why did Arminta talk in front of her friends? a. to lock the lockers properly b. to avoid the lost mobile phone c. to describe the lost mobile phone d. to tell them about a lost mobile phone e. to tell them about some information from Mr. Sutardi

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TASK 1 Match The Questions With Replies Questions 1. Can i help? 2. Can i help you? 3. Shall i help you with your math problem? 4. Would you like a cup of tea? 5. Would you like another piece of cake? 6. Would you like me to send the package? 7. I'll do the washing, if you like? 8. Do you need any help? Replies A. Do you know where the post office is? B. If you wouldn't mind. C. No, Thank you. D. Thank you, that would be great. E. It's OK, I can do it. F. NO, thanks. I'm just having a look. G. Yes please, I'd love one. H. Yes, please. that would be very nice of you.

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