Teti Marliana HR Manager of Bima Airways 78 Bima Street Ban dung Dear Ms. Teti, I am writing this application for the senior customer service agent position as advertised on the official website of Bima Airways. As required, I am attaching my resume and copy of highest educational certificate. The vacancy announced on the website is very exciting, and I am sure four years' experience in customer service with Qatar Airways will be of advantage. The strengths that I have for filling this position are: 1. I have successfully served customers on domestic and international flights, 2. I speak English and Chinese fluently, 3. I maintain and develop my expertise, and 4. I provide exceptional contributions to customer service for all customers. Possessing a diploma in communications at One Air Institution, I have excellent skills in dealing with people from different backgrounds. I also have experience in using new technology devices. Please refer to my resume for further information on my abilities. I can be contacted anytime via e-mail at gumilar.gelar @ email.com or my cell phone, +62 87038 117402. Sincerely, Gelar Gumilar What company did the applicant work for before? a. Qattar Airways b. Qafar Airways c. Qatar Airways d. Qalar Airways e. Qantas Airways

Task 2 Read the dialogue below. Then, state whether the sentences below are true (T) or false (F). Donna : Hi! Come in! Walter : Hi Donna. Thank you. Donna : How are you, pal? Walter : Terrific. Last week, I won the chess championship. Donna : Oh. It's great. Congratulation! Walter : Thank you. Next month I'll represent Indonesia in the World Championship. Donna : Really? I have no doubt on your capability. You have shown talent ever since we were in the elementary school. Walter: How about you? Still writing? Donna : Yes, I am working on my second novel. Walter : I think you've proven yourself as a good novelist. Donna : Thank you for your compliment. Walter : I'm sure one day your novel will be read by many people in the world. Donna : You think so? Walter : Of course, I do. 5. She is finishing her third novel. (.......)

130

0.0

Jawaban terverifikasi

When pronouns are used as an object in a sentence, they are called . . . . A objective pronouns B. possessive pronouns C. relative pronouns D. subjective pronouns E. reflective pronouns

65

0.0

Jawaban terverifikasi

Shop assistanst : *Can I help you find something?* Mawar : Yes, I want to look for a book about making coversations in Japaneases. Shop assistanst : What is the exact title? Mawar : I don’t know for sure. Can you show me where I can find such a book? Shop assistant : it’s on the shelves on the corner in the foreign language section. Mawar : O.K., thanks. Is there any discount for every purchase? Shop assistant : Yes,. This month we offer ten percent discounts for all items. Mawar : Great. The, may I see the catalog? Shop assistant : Sure. You can use this computer to check our books. Mawar : Yes. Thanks you Shop assistant : *Is there anything else I can help, Miss?* Mawar : No, thanks. Shop assistant : Alright. Happy shopping, Miss. 4. Pat attention to the sentences in bold. What do they axpress?

25

0.0

Jawaban terverifikasi

Match the words on the left with its synonym on the right. 1. vehicle 2. manufacturer 3. hazardous 4. waste 5. commemoration 6. oblige 7. regulation 8. emission 9. residential 10. absorb 11. reduce a. dangerous b. housing c. rubbish d. emisi e. remembrance f. means of transportation g. rule h. producer i. force j. suck up k. lessen Number 11

49

0.0

Jawaban terverifikasi

antonym important apa ya kaak

12

0.0

Jawaban terverifikasi