Dear Mr. Thomas,

We appreciate you insightful sug...

Question

Dear Mr. Thomas,

We appreciate you insightful suggestions regarding our front office staffs, my self, have observed how they do their daily jobs, especially when they have to welcome costumers. I do agree that their service has deteriorated. We have to improve it soon. We will design a training program to enhance their sense of hospitality. If the situation does not change, I will take serious action against them. Please come to my room on Monday morning. Let us discuss more about this situation.

Sincerly yours, Michelle

1. What is the purpose of the text? To.....

2. ".......especially when they have to welcome customers" (paragraph 1) What does the underlined word refer to? (they)

3. According to the letter, how does the front office staffs perform their task?

4. Please come to my room on Monday".What is the synonym of the underlined word ?(come).......

5. "Let us discuss more about this situation" (last sentence). The sentence above is included in the expression of......

Fitria H · Accepted Answer

Hi, Meylacrtk. Kakak bantu jawab ya.

Nomor 1.
Secara implisit ini adalah surat balasan atas "Complaint Letter" yang sebelumnya dikirim oleh Mr. Thomas. Sehingga tujuannya adalah sebagai balasan dan follow up (tindak lanjut) yang akan dilakukan.

Jadi, jawabannya adalah The purpose of the text is to reply and give follow-up information regarding front office staffs.

Nomor 2.
“What does the underlined word refer to? (they)” berarti “kata yang bergaris bawah merujuk pada siapa? (mereka)”

Untuk menjawabnya perhatikan penggalan teks berikut:
“ We appreciate you insightful suggestions regarding our front office staffs, ....., especially when they have to welcome costumers.” (Kami menghargai saran anda terkait staff front office kami, ....terutama ketika mereka harus menyambut pelanggan).

Jadi, “They” refers to "front office staffs".

Nomor 3
“According to the letter, how does the front office staffs perform their task?” berarti “Menurut surat, bagaimana staff front office melaksanakan tugas mereka?”
Jawabannya ada pada baris ke-3 : “I do agree that their service has deteriorated” (Saya setuju bahwa pelayanan mereka semakin buruk).

Jadi, jawabannya adalah Their service has deteriorated.

Nomor 4.
“Please come to my room on Monday". What is the synonym of the underlined word? (“Mohon datang ke ruangan saya hari Senin.” Apakah sinonim dari kata yang bergaris bawah?)
“Come” bersinonim dengan “visit” (mengunjungi)

Jadi, jawabannya The synonym of "come" is "visit".

Nomor 5.
"Let us discuss more about this situation" The sentence above is included in the expression of...... (“Mari berdiskusi lebih lanjut mengenai situasi ini”. Kalimat di atas termasuk ekspresi...)

Jawaban yang tepat adalah suggestion (saran).

Thank you. Happy learning!

Fitria H · Answer

Hi, Meylacrtk. Kakak bantu jawab ya.

1. The purpose of the text is to send appreciation for insightful suggestions regarding front office staffs, and to invite Mr. Thomas for further discussion in Michelle room on Monday morning.

2."They" refers to "front office staffs".

3. Their service has deteriorated.

4. The synonym of "come" is "visit".

5."Let us discuss more about this is" is included in the expression of suggestion.

Thank you. Happy learning!

Fitria H · Answer

Hi, Meylacrtk. Kakak bantu jawab ya.

Nomor 1. 
Secara implisit ini adalah surat balasan atas "Complaint Letter" yang sebelumnya dikirim oleh Mr. Thomas. Sehingga tujuannya adalah sebagai balasan dan follow up (tindak lanjut) yang akan dilakukan.

Nomor 2.
“What does the underlined word refer to? (they)” berarti “kata yang bergaris bawah merujuk pada siapa? (mereka)”

Untuk menjawabnya perhatikan penggalan teks berikut:
“ We appreciate you insightful suggestions regarding our front office staffs, ....., especially when they have to welcome costumers.” (Kami menghargai saran anda terkait staff front office kami, ....terutama ketika mereka harus menyambut pelanggan).

Jadi,  “They”  refers to "front office staffs".

Nomor 3
“According to the letter, how does the front office staffs perform their task?” berarti “Menurut surat, bagaimana staff front office melaksanakan tugas mereka?”
Jawabannya ada pada baris ke-3 : “I do agree that their service has deteriorated” (Saya setuju bahwa pelayanan mereka semakin buruk).

Jadi,  jawabannya adalah Their service has deteriorated.

Nomor 4.
“Please come to my room on Monday".  What is the synonym of the underlined word?  (“Mohon datang ke ruangan saya hari Senin.” Apakah sinonim dari kata yang bergaris bawah?)
“Come” bersinonim dengan “visit” (mengunjungi)

Jadi, jawabannya The synonym of "come" is "visit".

Nomor 5.
"Let us discuss more about this situation" The sentence above is included in the expression of...... (“Mari berdiskusi lebih lanjut mengenai situasi ini”. Kalimat di atas termasuk ekspresi...)

Jawaban yang tepat adalah suggestion (saran).

Thank you. Happy learning!

Moonzaa.A M · Answer

thank you ka 😊

thank you ka 😊

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